Privacy Policy
Effective date: 2026-11-11
Privacy should be understandable. We explain here how we handle information in Hedvane – Header Audit, from the data we may receive to the limits on its use. This policy describes our reasons for processing it and the rules we follow to protect it.
1. Information We May Collect
We may process a focused set of information to keep the service reliable and guide its improvement. That information falls into these four categories:
- Application diagnostics: automatically generated reports about app health, recorded errors, and measurements of stability.
- Feature-use information: statistics that do not identify you, showing how features are used and helping us decide which improvements to prioritize.
- Technical context: details about the device model, operating system version, and network conditions that can affect how the app performs.
- Material you choose to send: support correspondence, attachments, and feedback that you provide voluntarily, including contributions to feedback programs.
2. Reasons for Data Processing
Our processing serves defined, legitimate purposes. We use the information described above to:
- Keep Hedvane – Header Audit functioning reliably and provide timely updates so that the service continues to work.
- Learn from usage patterns to make the interface easier to navigate, reduce friction, and improve responsiveness.
- Respond to support needs promptly and accurately, examine reported faults, and address technical problems.
- Meet our legal duties, including the requirements of relevant data protection and consumer protection rules.
3. Circumstances for Data Sharing
We handle personal information confidentially and neither sell it nor pass it on for marketing or financial gain. We allow sharing only in the circumstances described here:
- Approved service partners: we may use authorized providers of cloud hosting, analytics, or infrastructure. Strict data processing agreements bind those providers and prohibit any secondary use of the information.
- Required disclosures and protection: we may release information as required by court orders, legal investigations, or government requests, or when needed to protect our users' legitimate interests and the integrity of our platform.
4. Data Retention and Removal
We decide how long to retain information by considering what is necessary and proportionate for the purposes in this policy. We keep it only while needed to provide the service, handle possible disputes, enforce our terms of use, or meet legally required record-keeping duties. When that need ends, we delete the information permanently or anonymize it in a way that cannot be reversed.
5. Policy Concerning Minors
We intend Hedvane – Header Audit for adults and a general audience, rather than for children under 13. We do not deliberately collect or knowingly retain personal information about anyone below that age. If we discover that we received such information by accident, we act promptly to remove it from our systems.
6. Exercising Your Data Rights
The privacy laws that apply to you determine which rights you may have over your personal information. These laws may include the GDPR, CCPA, LGPD, and other relevant rules, under which you may be able to:
- Ask us to confirm whether we process information about you and provide a copy that you can transfer elsewhere.
- Have us correct inaccurate details or complete information that is missing.
- Seek deletion when we no longer need the information or after you withdraw your consent.
- Request limits on certain processing or object to it where it conflicts with your preferences.
Please send requests to exercise these rights through our official privacy contact in section 7.
7. Contact Information
We invite questions about this policy, suggestions for improvement, and other privacy inquiries at the address below:
Email: support@HedvaneHeaderAudit.com